Title: Part Time Retail Sales Assistant (3 full days, may include Weekends)
Reports to: Store Manager (then Director of Retail)
Based at: Wines Direct Athlone, Magazine Road, Athlone, Co. Westmeath.
Job purpose:
To provide a top class level of customer service and a retail environment that leads to a wonderful customer experience. The result of this, combined with a conscious sales effort should at all times lead to generate revenue for the retail unit and achieving its overall financial targets.
Key responsibilities and accountabilities:
Provide outstanding customer service to all customers and at all times, through;
- Processing retail sales and accurate cash handling.
- Always being well presented and approachable to the customer.
- Maintaining a high level of product knowledge.
- Ensuring promises to customers are always kept.
- Always welcoming customers as they enter the premises.
- Embracing the Wines Direct ethos at all times.
- Participating in customer wine tastings.
- Achieving a level of 0 (ZERO) customer complaints.
- Maintaining the retail environment and stock levels.
- Enhance retail unit sales and assist in reaching financial targets.