The Wines Direct guarantee has been put in place in order to ensure that you are always happy with your purchase. If at any time you order wines from us and you are unsatisfied with your purchase, whether it’s the quality of the wine or you simply do not like the wine, we will refund you for any bottles which you return to us, provided they have not been opened and remain in a saleable condition on return.
As a valued customer of Wines Direct, we ensure you safe shopping through secure payment gateways. Not only are your payment details safe, but your information will also never be sold to or used by third parties – Guaranteed!
We also guarantee that all of our wines come from small, independent wine farmers from across the globe. We will never sell you a wine that has been commercially produced and lacks traceability.